Privacy Policy

I. General Notes

Glamster LTD, TRUST COMPANY COMPLEX, AJELTAKE ROAD, AJELTAKE ISLAND, MAJURO, MARSHALL ISLAND, MH 96960 (hereafter "GlamX") as operator of the website and platform takes the protection of personal data very seriously. We treat personal data confidentially and in accordance with the statutory data protection regulations as well as based on this data protection declaration. The legal basis can be found in particular in the General Data Protection Regulation (GDPR) as well as in the Federal Data Protection Act (BDSG).

When you use this website, various personal data are processed depending on the type and extent of use. Personal data is information relating to an identified or identifiable natural person (hereinafter "data subject"); An identifiable person is a natural person who can be identified directly or indirectly (e.g. by means of an assignment to an online identity). This includes information such as the name, address, telephone number, and date of birth.

This privacy policy provides you with information pursuant to Art. 12 et seq. GDPR regarding the handling of your personal data when using our website. In particular, it explains what data we collect and what we use it for. It also informs you about how and for what purpose this is done.

This privacy policy explicitly refers to the website-specific data processing procedures when you visit our website named above.

II. Controller

The Controller is the natural or legal person who alone or jointly with others determines the purposes and means of the processing of personal data (e.g. names, email addresses, etc.). The Controller within the meaning of the GDPR and the applicable national data protection laws (esp. BDSG), as well as other data protection provisions, is:

Glamster LTD

III. Purposes and Legal Bases of Data Processing

1. Retrieval of and visits to our website - server log files

For the purpose of the technical provision of the website, it is necessary that we process certain information automatically transmitted by your browser so that our website can be displayed in your browser and you can use the website. This information is automatically collected each time our website is accessed and automatically stored in so-called server log files. These are:

  1. Browser type and browser version
  2. Operating system used
  3. Website, from which the site is accessed (referrer URL)
  4. Hostname of the accessing computer
  5. Date and time of the access
  6. IP-address of the requesting computer

Storage of the aforementioned access data is necessary for technical reasons to provide a functional website and to ensure system security. This also applies to the storage of your IP address, which necessarily takes place and, under further conditions, can at least theoretically enable attribution to your person. In addition to the aforementioned purposes, we use server log files solely for the purpose of designing and optimizing our website in line with demand, purely for statistical purposes and without any reference to your person. This data will not be merged with other data sources, nor will the data be evaluated for marketing purposes.

The access data collected in the context of the use of our website will only be stored for the period of time for which these data are required in order to achieve the aforementioned purposes. Your IP address is stored on our web server for a maximum of 30 days for IT security purposes.

If you visit our website in order to obtain information about our range of products and services or to use them, the basis for the temporary storage and processing of access data is Art. 6 paragraph 1 page 1 b GDPR (legal basis), which permits the processing of data for the fulfillment of a contract or for the implementation of pre-contractual measures. In addition, Art. 6 paragraph 1 sentence 1 f GDPR serves as the legal basis for the temporary storage of technical access data in the present case. Our legitimate interest here is to be able to provide you with a technically functioning and user-friendly website and to ensure the security of our systems.

2. Contact Form

If you send us inquiries using the contact form, your message (comment), including the contact data you provided there, will be stored and processed accordingly for the purpose of processing and answering the inquiry and in case there are any follow-up questions. To provide this contact facility, we use the service offered by Freshworks Inc, 1250 Bayhill Drive, Suite 315, San Bruno, CA 94066 (hereinafter "Freshdesk"), to whom your data will be forwarded. However, Freshdesk processes your personal data that is used in this respect exclusively on our behalf as a processor pursuant to Art. 28 GDPR.

The transfer of your data to Freshdesk is based on Art. 6 para. 1 a GDPR (consent). You have the option to revoke your consent to data processing at any time. Revocation does not affect the validity of past data processing operations.

For more information on Freshdesk's use of data, please see Freshdesk's privacy policy: .

Insofar as you contact us within the framework of an existing contractual relationship or contact us in advance for information about our range of services or our other service the data and information that you share will be handled for the processing and answering of your inquiry in accordance with Art. 6 paragraph 1 page 1b GDPR (legal basis). In other respects, to safeguard our legitimate interests pursuant to Art. 6 para. 1 p. 1 f GDPR for the proper response to customer/contact inquiries.

The data you enter in the contact form remains with us until the purpose for the data storage/processing no longer applies (e.g. after the processing of your request has been completed). Mandatory legal provisions - in particular storage periods - remain unaffected.

3. The Use of cookies and associated functions/technologies

We sometimes use so-called cookies on our website. These do not cause any damage to your computer and do not contain viruses. Cookies are used to make our website more user-friendly, effective, and secure and to enable the provision of certain functions. They are small text files that are placed on your computer and stored by your browser. A cookie contains a characteristic sequence of characters that allows your browser to be uniquely identified when you return to the site.

Most of the cookies we use are so-called "session cookies". They are automatically deleted after the end of your visit or browser session (so- called transient cookies). Other cookies remain stored on your terminal device for a specified period or until you delete them (so-called persistent cookies). These cookies enable us to recognize your browser on your next visit. Upon written request, we are happy to provide further information on the functional cookies used. In such cases, please contact us using the above contact details.

You can set your browser so that you are informed about the setting of cookies and only allow cookies in individual cases, exclude the acceptance of cookies for certain cases or in general, and activate the automatic deletion of cookies when closing the browser. You can regularly access the procedure for deactivating cookies via the "Help" function of your Internet browser. If cookies are disabled, the functionality and/or full availability of this website may be limited. For further cookie-specific settings and deactivation options, please also see the following individual explanations of the cookies and associated functions/technologies specifically used during your visit to our website.

Some of the cookies we use on our website come from third parties who help us analyze the impact of our website content and our visitors' interests, measure the capability and performance of our website, or place useful advertising and other content on our website or on other websites. Within our website, we place both first-party cookies (only visible from the domain you are currently visiting) and third-party cookies (visible across domains and regularly placed by third parties).

The cookie-based data processing is carried out based on your consent pursuant to Art. 6 (1) sentence 1 a GDPR (legal basis) or based on Art. 6 (1) sentence 1 f GDPR (legal basis) for the protection of our legitimate interests. Our legitimate interests here lie in particular in being able to provide you with a technically optimized website that is user-friendly and tailored to your needs, and in ensuring the security of our systems. You can revoke the consent you have given us at any time, e.g. by deactivating the cookie-based tools/plugins listed in detail in the following overview. By selecting the appropriate settings, you can also object to processing based on legitimate interests.

In detail, the following cookie-based tools/plugins are used within the scope of this website:

Google Analytics

This website uses the functions of Google Analytics, a web analytics service provided by Google Ireland Limited, Gordon House, Barrow Street, Dublin 4, Ireland, based on the consent you have given us (Art. 6 para. 1 p. 1 a GDPR). You can give us your consent voluntarily when you visit our website by clicking on the corresponding button in the "cookie banner". As a rule, data is also transmitted to Google LLC (1600 Amphitheatre Parkway, Mountain View, CA 94043, USA) as part of the processing described below. Google Ireland Limited and Google LLC are hereinafter jointly referred to as "Google". Google Analytics uses cookies (first-party cookies) that enable an analysis of your use of the website. However, this does not mean that we thereby obtain direct knowledge of your identity. Google uses the information generated by the cookies on our behalf for the purpose of evaluating your use of the website, compiling reports on website activity, and providing other services relating to website activity and internet usage. This allows us to improve the quality of our website and its content. We learn on the basis of statistical analyses how the website is used and can thus constantly optimize our service.

The information generated by the Google Analytics cookies about your use of this website (for example, time, location, and frequency of your website visit, including IP address) will be transmitted to and stored by Google on servers in the United States. We have set the storage period at Google for corresponding data at user and event level to 14 months (shortest possible setting option).

IP anonymization

We have activated the IP anonymization function on this website. This means that your IP address is shortened by Google within member states of the European Union or in other contracting states of the Agreement on the European Economic Area before being transmitted to the USA and thereby anonymized. The full IP address is only transmitted to a Google server in the USA and shortened there in exceptional cases. According to Google's own information, the IP address transmitted by your browser within the scope of Google Analytics will not be merged with other personal data from Google.

Browser plugin
You can prevent Google Analytics cookies from being stored by setting your browser software accordingly (see above). You can also prevent the collection of data generated by the cookie and related to your use of the website (including your IP address) being sent to Google, as well as the processing of this data by Google, by downloading and installing the browser plugin available at the following link: .
Objection to data collection

Alternatively, you can enable/disable the collection of your data by Google Analytics, especially on mobile devices, by clicking on the following link:

Deactivate Google Analytics

If you deactivate, a cookie is set that prevents the collection of your data during future visits to this website.

Specifically, the following tracking cookies are used by Google Analytics:__utmz, __utma, __utmb, __utmc, __utmt.

More information on the handling of user data at Google Analytics and the security and data protection principles as well as setting and opt-out options can be found in Google's privacy policy, available via the following link: .

Facebook pixel

Within our online presence, we use the so-called "Facebook pixel" of the social network Facebook, which is operated by Facebook Inc., 1 Hacker Way, Menlo Park, CA 94025, USA, or if you are a resident of the EU, Facebook Ireland Ltd, 4 Grand Canal Square, Grand Canal Harbour, Dublin 2, Ireland ("Facebook").

On the one hand, with the help of the Facebook pixel, it is possible for Facebook to determine you as a visitor to our online offering as a target group for the display of advertisements (so-called "Facebook ads"). Accordingly, we use the Facebook pixel to display the Facebook ads placed by us only to those Facebook users who have also shown an interest in our online offering or who have certain characteristics (e.g. interest in certain topics or products determined on the basis of the websites visited) that we transmit to Facebook (so-called "Custom Audiences"). With the help of the Facebook pixel, we also want to ensure that our Facebook ads correspond to the potential interest of the users and are not a nuisance. With the help of the Facebook pixel, we can further track the effectiveness of Facebook ads for statistical and market research purposes by seeing whether users were redirected to our website after clicking on a Facebook ad (so-called "conversion").

The processing of data by Facebook takes place within the framework of Facebook's data use policy. Accordingly, general guidance on the display of Facebook ads can be found in the Facebook Data Policy . For specific information and details about the Facebook pixel and how it works, see the Facebook Help Center .

The use of the Facebook pixel as well as the storage of "conversion cookies" is based on your consent according to Art. 6 para. 1 p. 1 a GDPR.

For the processing of data for which Facebook acts as a processor, we have concluded a processing agreement with Facebook in which we oblige Facebook to protect our customers' data and not to pass it on to third parties.

Objection to data collection

You can object to having your data collected by the Facebook pixel and used to display Facebook ads. To set which types of advertisements are displayed to you within Facebook, you can visit the page set up by Facebook and there you can read the notes on setting usage-based advertising . The settings are platform-independent, i.e. they are applied to all devices, such as desktop computers or mobile devices. You can also object to the use of cookies that are used for range measurement and advertising purposes via the deactivation page of the network initiative and also the US-American website or the European website .


We use the services of Hotjar Ltd, Dragonara Business Centre, 5th Floor, Dragonara Road, Paceville St Julian's STJ 3141, Malta ("Hotjar") to better understand the needs of our users and to optimize the services and experience on this website. Using Hotjar's technology, we get a better understanding of our users' experiences (e.g. how much time users spend on which pages, which links they click on, what they like and what they don't like, etc.) and this helps us to adjust our service to the feedback of our users.

Hotjar uses cookies and other technologies to collect information about the behavior of our users and their devices, including but not limited to device IP address (collected and stored only in anonymized form during your use of the site), screen size, device type (unique device identifiers), information about the browser used, location (country only) and the preferred language for viewing our website. Hotjar stores this information on our behalf in a pseudonymized user profile. Hotjar is contractually prohibited from selling the data collected on our behalf.

The use of Hotjar is based on your consent pursuant to Art. 6 para. 1 page 1 a GDPR.

You can find more information in the 'about Hotjar' section on Hotjars help page .

4. Registration on the Glamster platform

When you register as a user, the following personal data is collected:

  • First name and surname
  • Email address

This data processing is carried out for the purpose of fulfilling your contract for the use of our crypto Exchange platform. The legal basis is Art. 6 para. 1 page 1 b GDPR.

5. Other processing purposes

Compliance with legal requirements: We also process your personal data to comply with other legal obligations that may apply to us in connection with our business activities. These include, in particular, storage periods under commercial, trade, or tax law. In doing so, we process your personal data in accordance with Art. 6 (1) P. 1 c GDPR (legal basis) for the fulfillment of a legal obligation to which we are subject.

Law enforcement: We also process your personal data in order to be able to assert our rights and enforce our legal claims. We also process your personal data in order to be able to defend ourselves against legal claims. Finally, we process your personal data insofar as this is necessary for the prevention or prosecution of criminal offenses. We process your personal data in this context to protect our legitimate interests pursuant to Art. 6 (1) P. 1 f GDPR (legal basis), insofar as we assert legal claims or defend ourselves in legal disputes or we prevent or investigate criminal offenses (legitimate interest).

Consent: If you have given us consent to process personal data for certain purposes (e.g. sending information material and offers), the lawfulness of this processing is based on your consent. Consent given can be revoked at any time. Please note that the revocation is only effective for the future and processing until then is not affected.

IV. Data recipients

Within Glamster, access to your data is granted to those departments that need it to fulfill our contractual and legal obligations. Service providers and vicarious agents used by us (e.g. technical service providers, shipping companies, waste disposal companies) may also receive data for these purposes. We limit the transfer of your personal data to what is necessary, taking into account the legal data protection requirements. In some cases, the recipients receive your personal data as processors and are then strictly bound by our instructions when handling your personal data. In some cases, the recipients act independently under their own data protection responsibility and are also obliged to comply with the requirements of the GDPR and other data protection regulations.

Finally, in individual cases, we transmit personal data to our consultants in legal or tax matters, whereby these recipients are obligated to special confidentiality and secrecy due to their professional status.

V. Data transfer to third countries

In the context of the fulfillment of your contract for the use of our website (crypto Exchange platform), the transmission of your above-mentioned personal data is necessary for the fulfillment of the contract or for the performance of pre-contractual measures at your request. The legal basis is Art. 6 para. 1 P. 1 b GDPR. Otherwise, we do not transfer your personal data to countries outside the EU or the EEA or to international organizations, unless expressly stated otherwise in this privacy policy.

VI. Duration of data storage

We initially process and store your personal data for the duration for which the respective purpose of use requires corresponding storage (see above for the individual processing purposes). If applicable, this also includes the periods of the initiation of a contract (pre-contractual legal relationship) and the processing of a contract. On this basis, personal data is regularly deleted in the context of the fulfillment of our contractual and/or legal obligations, unless its temporary further processing is necessary for the following purposes:

  1. Fulfillment of legal storage obligations
  2. Preservation of evidence in consideration of the statute of limitations.

VII. Data security

We protect personal data using appropriate technical and organizational measures to ensure an adequate level of protection and to safeguard the personal rights of the persons concerned. The measures taken serve, among other things, to prevent unauthorized access to the technical equipment used by us and to protect personal data from unauthorized disclosure by third parties. More specifically, this website uses SSL or TLS encryption for security reasons and to protect the transmission of confidential content, such as the contact requests you send to us as the site operator. You can recognize an encrypted connection by the fact that the address line of the browser changes from "http://" to "https://" and by the lock symbol in your browser toolbar. If SSL or TLS encryption is activated, the data you transmit to us cannot be read by third parties. Nevertheless, we would like to point out that data transmission on the Internet (e.g. when communicating by email) can have vulnerabilities. Thus, complete protection of the data against access by third parties is not possible.

VIII. Your rights as a data subject

As a data subject, you have the following rights under the statutory conditions:

Right to information: You are entitled to request confirmation from us at any time within the scope of Art. 15 GDPR as to whether we are processing personal data relating to you; if this is the case, you are also entitled within the scope of Art. 15 GDPR to receive information about this personal data as well as certain other information (including processing purposes, categories of personal data, categories of recipients, planned storage period, the origin of the data, the use of automated decision- making and, in the case of third-country transfers, the appropriate safeguards) and a copy of your data. The restrictions of § 34 BDSG apply.

Right to rectification: In accordance with Art. 16 GDPR, you are entitled to demand that we rectify the personal data we hold about you if it is inaccurate or incorrect.

Right to erasure: You have the right, under the conditions of Art. 17 GDPR, to demand that we delete personal data relating to you without undue delay. The right to erasure does not apply if the processing of the personal data is necessary, for example, for the fulfillment of a legal obligation (e.g. legal retention obligations) or for the assertion, exercise, or defense of legal claims. In addition, the restrictions of § 35 BDSG apply.

Right to restrict processing: You are entitled to request that we restrict the processing of your personal data under the conditions of Art. 18 GDPR.

Right to data portability: You are entitled, under the conditions of Art. 20 GDPR, to request that we provide you with the personal data about you that you have provided to us in a structured, common, and machine- readable format.

Right of revocation: You may revoke your consent to the processing of personal data at any time. This also applies to the revocation of declarations of consent given to us before the applicability of the GDPR, i.e. before 25.5.2018. Please note that the revocation only takes effect with respect to the future. Processing that took place before the revocation is not affected. To declare the revocation, an informal communication e.g. by email to us is sufficient.

Right of objection: You have the right to object to the processing of your personal data under the conditions of Art. 21 GDPR, which requires us to stop processing your personal data. The right to object exists only within the limits provided for in Art. 21 GDPR. In addition, our interests may conflict with the termination of processing, so that we are entitled to process your personal data despite your objection. We will consider an objection to any direct marketing measures immediately and without further consideration of the existing interests.

Information about your right of objection according to Art. 21 GDPR

You have the right to object at any time to the processing of your data as carried out based on Art. 6 para. 1 sentence 1 f GDPR (data processing based on a balance of interests) or Art. 6 para. 1 sentence 1 e GDPR (data processing in the public interest) if there are grounds for doing so which arise from your particular situation

If you object, we will no longer process your personal data unless we can demonstrate compelling legitimate grounds for the processing which override your interests, rights and freedoms, or the processing serves to assert, exercise or defend legal claims.

The objection can be made without formalities and should preferably be addressed to:Glamster LTDTRUST COMPANY COMPLEXAJELTAKE ROADAJELTAKE ISLANDMAJUROMARSHALL ISLAND, MH 96960Email:

Right of appeal to a supervisory authority: Under the conditions of Art. 77 GDPR, you have the right to lodge a complaint with a competent supervisory authority. A list of data protection supervisory authorities and their contact details can be found at the following link:

Other concerns: For further data protection questions and concerns, please contact our data protection officer. Relevant inquiries as well as the exercise of your aforementioned rights should, if possible, be sent in writing to our address given above or by email to

IX. Obligation to provide data

In principle, you are not obliged to provide us with your personal data. However, if you do not do so, we will not be able to provide you with unrestricted access to our website or answer your inquiries to us. Personal data that we do not absolutely need for the above-mentioned processing purposes are marked accordingly as voluntary information.

X. Automated decision making/profiling

We do not use automated decision-making or profiling (an automated analysis of your personal circumstances).

XI. Current status and amendment of this privacy policy

  1. This privacy policy is currently valid with a status of 18.08.2021.
  2. Due to the further development of our website and offers on it or due to changed legal or official requirements, it may become necessary to modify this data protection declaration.